Forgot my password?

I don’t think the forgot my password email reset thing actually sent me mail. I’m not completely sure I have an account. I have a forum acct which is separate? from the regular acct? when i clicked the alpha access in this month’s newsletter, i didn’t think i had an acct, but then it said that my handle was taken, so i thought maybe i do, but then my pw manager only has 1 password for the site. that one didn’t work, so reset, but now, no reset email. help?

We’ll contact you in private with account details.

The public bit of the summary is that we may have an issue with sending password reset info when the user’s email address has not been verified.